Position Overview
_This position will follow our hybrid work model; we expect the selected candidate to work 2-3 days a week at one of our corporate offices in Saint Petersburg, FL, or Memphis, TN._
As a Trading Support Associate III, you will apply advanced knowledge and skills acquired through experience and training to support specific trading activities within the designated functional area. This involves providing technical assistance for different trading platforms and rectifying trade errors across multiple platforms that have directly affected client accounts. The position also requires engaging with both internal and external customers to identify, investigate, and resolve issues.
**Responsibilities:**
+ Provides technical support to internal clients who require assistance with various trading systems.
+ Responds to inquiries or complaints received through phone calls and/or correspondence with clients concerning the company’s trading systems.
+ Performs price a...