Position Purpose

Schedule and conduct training sessions for new employees and experienced staff, covering programs, clients, and updates. Observe daily operations and identify areas for improvement to optimize performance.

Requirements

• High School Diploma
• English B2+/C1 (written and spoken)
• Demonstrated experience in curriculum design (external)
• Knowledge of computer systems operation, PCs, TV/DVD, and multimedia projectors to facilitate communication
• Experience establishing working relationships with internal and external clients
• Experience in training material development
• Experience creating clear and effective instructional content
• Intermediate proficiency in Google Workspace and Microsoft Office
• Experience in class preparation, feedback, and coaching
• Experience working with risk and compliance

Main Duties and Responsibilities

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