Drive impactful learning as a Corporate Trainer within a hybrid work model in Windsor, ON. Leverage your training expertise to guide employees through system and process changes.
This role invites you to be part of a large-scale transformation in a mission-led organization in the financial services and insurance sectors. With over two years of training experience, you will create an engaging learning atmosphere for contact center agents and staff. Your work supports scaling onboarding and upskilling initiatives crucial for successful outcomes.
Key Responsibilities:
• Conduct engaging training sessions in-person and online
• Create and launch curriculum for new processes and tools
• Maintain and improve training materials, including eLearning content
• Assess training effectiveness through participant feedback
• Partner with stakeholders to align training with business objectives
Requirements:
• 2+ years in training or facilitation roles
• Strong presentati...