PA0736 Administration Center


Job Description

The Trainer is responsible for delivering training for employees throughout Northwest, both in the classroom and online settings and consistently providing the best customer experience possible. This position helps to identify, recommend, and present new training courses and curriculums

while assisting in the preparation of course / curriculum materials.


Essential Functions

+ Consistently provide the best customer experience possible

+ Provide support to staff in meeting customer expectations

+ Recommend improvements to procedures

+ Collect and share recommendations and feedback from training participants regarding training needs as applicable

+ Train employees as required both in the classroom and online settings

+ Assess employee performance in training and providing feedback to supervisors as appropriate

+ Assist in the identifica...