About the Role

The Training Content Developer & Writer supports the HR Learning & Development function by assisting in the creation, development, structuring and standardisation of retail training manuals and learning materials. The primary focus of this role is training content development, documentation and quality assurance of learning materials under the guidance of the Training Facilitator. This is an entry-level opportunity designed for individuals seeking practical experience in instructional design, content development and retail training support.

Training Content Development & Manual Creation Assist in the drafting, structuring and formatting of comprehensive retail training manuals. Translate operational store procedures into clear, structured and user-friendly training content. Develop and update induction manuals, onboarding guides and role-specific training documents. Standardise existing training content to ensure consistency in format, tone and structure. Create...