Chick-Fil-A Training Director

Role Overview:

The Training Director leads the development of all team members, ensuring every individual is equipped to deliver exceptional service and uphold Chick-fil-A standards, including Chick-fil-A Pathway standards and best practices. This role requires a full understanding of all areas of the restaurant.

Key Responsibilities:

• Oversee all training for all newly hired team members
• Maintain ongoing training and development for current team members
• Lead food safety classes for new team members
• Develop and implement training programs aligned with Chick-fil-A Pathway standards
• Create and execute in-restaurant training plans
• Develop and manage structured training systems and materials
• Coach leaders and team members to ensure consistent, high-quality instruction
• Monitor team performance and provide ongoing feedback