Job Purpose
To identify and analyze training needs and provide training to agents and/or other business customers to ensure legal and licensing compliance.
Key Accountabilities
Manage the function that provides training to agents and/or other business customers. Identify and analyze training needs. Design, develop and deliver a wide spectrum of training solutions, including on-line training and webinars. Conduct analysis of the effectiveness of training interventions and prepare documentation/presentations on the outcomes of training. Work with Underwriting to ensure compliance with underwriting guidelines and audits. Work with customers when needed to follow proper licensing procedures. Manage the development and distribution of materials/brochures. • Enhance business through consulting with key customers. Ensure the successful completion of projects by maintaining continuing dialo...