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About The Job:
The Program Manager - Business exercises judgment while following general instructions to support the program management lifecycle. This role works with minimal instruction to prioritize and deliver work that supports business requirements, focusing on routine and semi-routine program tasks of limited complexity.
Note: This role may come into contact with confidential or sensitive customer information requiring special treatment in accordance with Red Hat policies and applicable privacy laws.
What Will You Do:
Proactively engage with a high number of assigned customers to understand their learning goals and challenge and create plans to ensure they fully utilize and maximize the benefits of their learning subscription and Training Units (TUs).
Develop and execute a proactive renewal strategy for assigned customer accounts.
Identify and cultivate customer advocates who can ...