Job Summary

The Training Manager is responsible for identifying training needs, designing curriculum and ensuring the effective delivery of all assigned training programs. The Training Manager is responsible for developing the overall learning and development strategy of his team. This role ensures that training programs align with client-specific as well as organizational requirements to drive employee performance and meet business goals.

Qualifications

• At least 2 years of college, Bachelor's degree preferable
• Minimum of 2 years Training Manager experience in a BPO company
• Experienced with end-to-end training (new hire, communication and culture, product, upskilling)
• Strong knowledge of instructional design principles and adult learning theories
• Excellent communication, presentation and interpersonal skills
• Proficiency in training software and LMS (Learning Management Systems)
• Flexible with worki...