Responsibilities

Lead the overall transition strategy, governance and delivery across multiple technology service towers.
Develop and manage integrated transition plans, milestones, dependencies, readiness assessments and cutover activities.
Coordinate incumbent suppliers, delivery partners and internal stakeholders throughout the transition lifecycle.
Ensure knowledge transfer, shadowing, reverse shadowing, dual running and service acceptance activities are completed successfully.
Protect live service throughout transition, proactively managing risks, issues and dependencies.
Drive process improvements, automation opportunities and operational enhancements as part of the transition rather than simply replicating the existing environment.
Establish the foundations for the future operating model while maintaining business continuity.

Experience Required
Proven experience leading large-scale IT service transitions wit...