• Lead end‑to‑end global service transitions with long-term career growth.
• Hybrid setup with flexible night‑shift schedule.

About Our Client

Our client is a leading organization in the U.S. healthcare and health and safety sector, renowned for innovation, high‑quality patient care, and operational excellence. Its global capability center in Taguig, Philippines provides a mission‑driven work environment, multinational exposure, and strong long‑term career opportunities - all within a hybrid setup and flexible night‑shift operations.

Job Description

• Own program‑level execution of Knowledge Transfer (KT) including documentation validation, shadowing, and SME coordination.
• Lead go‑live readiness ensuring staffing, access, process, and system preparedness.
• Drive stabilization and hypercare operations to enable early operational performance.
• Monitor SLA performance, quality metrics, and defect tr...