About the role you are considering

Accountable for leading complex, high-value managed service transitions into Capgemini, this role is focused on taking services safely from a client organisation or incumbent supplier into steady-state operation. You will provide senior programme leadership across first-generation outsourcing and second or third-generation transitions, often in challenging, multi-supplier environments where continuity of service, confidence-building with senior stakeholders, and robust go-live readiness are critical.

The Transition Director combines strong transition expertise with large-scale programme delivery capability. Alongside service transfer, the role increasingly involves managing technical implementation dependencies such as tooling, monitoring integration, ServiceNow integration, testing, deployment and operational readiness, ensuring services are transitioned without disruption and are fully prepared for live opera...