Job Overview

Network Operations & Digital Assurance Intern (Network Transport) – Gain hands‑on experience supporting transport network operations, service assurance, and digital monitoring activities at Maxis.

Key Responsibilities

• Operational Monitoring & Validation Support – Daily monitoring of transport alarms and network performance, preparing routine operational reports and service status updates.
• Alarm & Performance Analysis – Basic analysis of alarm and performance data to identify trends, abnormalities or recurring issues, escalating them in a timely manner.
• Network Transport Service Assurance Support (First‑Level) – First‑level support for daily transport service assurance cases, initial troubleshooting, service impact verification and case status updates.
• System Updates & Data Housekeeping – Update service outage or incident information in operational systems, perform data clean‑up and housekeeping to ensure data a...