Do you have passion for the travel and tourism industry? Do you like travelling when everything goes the way it should? You can have an impact on making travellers’ journeys a success. Do you want to work for a worldwide known Travel Agency? We are looking for dynamic people like you who are open for a new experience abroad.

Responsibilities

• Booking management (altering, cancelling or creating new reservations)
• Assisting clients via inbound calls in the after-sales process, answering inquiries regarding the reservations and attending potential requests
• Managing the reservations back‑office (ticket issuing, modification and cancellation of reservations)
• Replying to emails and messages from customers all over the world in English and native languages
• Always ensuring a high level of customer service
• Regular involvement with company events, team meetings and projects
• Supporting teammates and colleagues with pe...