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Travel Consultant - Hollister

Company

Bass Pro Shops

Location

Ridgedale, Missouri

Posted

July 08, 2026

Position Overview

POSITION SUMMARY:

Our Travel Consultants serve as knowledgeable ambassadors of Bass Pro - Hospitality, specializing in promotions, room categories, and property details to effectively inform and upsell to guests. They are responsible for handling reservation inquiries - both verbal and written - with accuracy and efficiency, ensuring exceptional guest satisfaction while optimizing room revenue and sales opportunities.
 

ESSENTIAL FUNCTIONS:

  • Provide outstanding, personalized guest service while answering all phone calls within three rings.
  • Communicate with the guests in a professional manner via phone
  • Gain thorough knowledge of our current guest services, dining options, and activities to answer guest questions and upsell
  • Process all reservations, changes and cancellations coming over the resort's switchboard or via email.
  • Remain in constant awareness of all resort package plans, paying close attention to changes a...

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