Travel Lab Global AB is seeking an Operations Manager for the Customer Support Team based in Cape Town. This role emphasizes operational excellence, leading a high-performing team, and ensuring service level agreements are met. You will drive performance targets and optimize operational efficiency while managing budgets and resources.

The ideal candidate will have at least 6 years of experience in the travel industry with strong technical proficiency in GDS, particularly Amadeus. Skills in analytical capability, change management, and communication are vital for success in this role. #J-18808-Ljbffr