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Triage Manager

Sheffield | Hybrid Working Full-Time - 1 day a week in the office in central Sheffield

The Opportunity

An exciting opportunity has arisen for an experienced people manager to lead a specialist case assessment function within a national regulatory organisation. This role is pivotal in ensuring concerns and complaints are assessed fairly, consistently and proportionately, supporting public protection and confidence in a regulated profession.Leading a team of experienced case management professionals, you will oversee the assessment and prioritisation of incoming concerns, ensuring decisions are evidence-based, risk-focused and aligned with relevant legislation, policies and service standards. This is an excellent opportunity for a regulatory, investigations, compliance or professional standards professional looking to make a meaningful impact while developing a high-performing team.

Key Responsibilities

Lead and m...