Join Trican in Calgary as a Service Desk Analyst and empower staff with technical support. Keep systems running smoothly while enhancing your IT expertise.
In this role, you will provide crucial technical assistance to employees at Trican's Calgary Head Office and other locations. With a focus on safety and service, you will set up new computers, manage network accounts, and resolve support issues efficiently. Prior IT experience is a must, as you will also participate in after-hours on-call support to address urgent technical problems.
Key Responsibilities:
• Assist employees as the first contact for IT queries
• Setup and maintain computer systems and network accounts
• Decommission old equipment responsibly
• Tackle daily technical support challenges
• Manage local support and inventory effectively
Requirements:
• Post-secondary education or diploma in IT preferred
• Minimum two years of relevant desktop support experience
• Strong analytical and pro...