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Equifax is where you can power your possible. If you want to achieve your true potential, chart new paths, develop new skills, collaborate with bright minds, and make a meaningful impact, we want to hear from you.
We are seeking a Trilingual Customer Support Representative. The primary duties involve handling customer inquiries via call and back office to verify credit account status, process necessary modifications and verifications, and manage fraud alerts.
What you’ll do:
Respond the credit concerns through calls, and also back office escalations.
Comply with metrics and overall performance expectations.
Identify consumer needs via thorough analysis of the consumers’ credit file.
Properly document of follow-up actions for partner departments best resolution.
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