Greeting all customers on the counter, offering exceptional customer service by understanding customer needs and offering appropriate support and guidance from introduction through to sale

Provide a personalised consultative approach to all customers, ensuring that you're offering additional beauty services such as the Trinny London Match2Me experience and appointments where possible

Demonstrate and recommend products to achieve desired looks and address individual concerns

Conduct pre-booked customer make-up appointments

Meet and exceed sales targets by actively promoting and selling makeup and skincare products