Convergys is seeking a Trust and Safety CSAM Generalist in Cyberjaya to manage appeals related to Child Sexual Abuse Material (CSAM) and Child Sexual Exploitation Material (CSEM). The specialist will ensure accuracy in decision-making, evaluate user-submitted evidence, and work under ethical and legal frameworks.

This elite position demands strong analytical skills and emotional resilience. Ideal candidates should have backgrounds in law enforcement, clinical psychology, safety policy, or relevant NGOs. The role is full-time and requires efficient handling of sensitive cases.