The Role
As a Customer Service Advisor, you'll be the voice of Trip.com - helping travelers with everything from hotel bookings to flight queries while delivering exceptional service across phone, chat, and email.

Why You'll Love Working Here

33 days annual leave (including bank holidays)

3 extra days for parents/guardians, plus long service leave after 10+ years

$600 USD in Trip Coins annually to spend on your next adventure

Monthly bonuses & $450 USD refer-a-friend scheme

Health cash back plan for dental, optical, physiotherapy, massages & more

Employee Assistance Program, wellbeing support & enhanced sick pay

Enhanced family policies (maternity, paternity & adoption)

Life insurance worth 4x your annual salary

Hybrid working options (based on performance)

Free on-site gym or discounted memberships at Nuffield Health & PureGym

Continuous learning & genuine career development...