A leading service provider in the UAE is seeking a Complaints Analyst to manage and resolve customer complaints in accordance with local regulations. The ideal candidate will have a Bachelor's degree and a minimum of 1 year experience in Banking or Financial Services. Key responsibilities include investigating complaints, coordinating with teams to ensure timely resolutions, and preparing compliance reports. Proficiency in MS Office and CRM systems is essential, and knowledge of UAE regulations is required. Arabic language skills are preferred.
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