The UiPath RPA Support Engineer will be responsible for the day-to-day support, maintenance, and continuous improvement of automated RPA processes deployed across the organization. The engineer will work closely with business stakeholders, the CoE team, and IT to ensure high availability of RPA bots and resolution of incidents.
The role involves production support, monitoring, issue resolution, and continuous improvement of UiPath bots across multiple environments.
Key Responsibilities:
- Provide L2/L3 production support for UiPath automations
- Monitor bots using UiPath Orchestrator and resolve failures proactively
- Perform root cause analysis and fix issues related to queues, triggers, selectors, and integrations
- Handle incident, problem, and change management activities as per ITIL standards
- Co...