Join our dynamic team as a Unit Manager in Operations, based in Mississauga with a hybrid work model! This role focuses on leading a high-performing team while optimizing resources and service quality.

We are looking for an energetic Unit Manager for a 12-month secondment. You will manage and supervise team activities to enhance customer satisfaction and ensure compliance with operational standards. With significant knowledge of Property and Casualty insurance, you'll lead quality initiatives while fostering an engaging work environment.

Key Responsibilities:
• Lead and supervise team performance and resource allocation
• Ensure compliance with customer experience standards
• Oversee service quality and cost control
• Identify and implement operational improvements
• Manage social media responses and customer requests

Requirements:
• Mandatory OTL license; West license preferred
• Significant knowledge of ...