Universal Banker

Location:
Bury St Edmunds, GB, IP33 1LJ

Brand: HSBC

Area of Interest: Branch and Retail Banking

Closing Date: Office Worker

Date: 8 Jul 2026

**Job description**

A branch based customer facing role primarily focused on generating revenue by meeting customer needs to personal banking and Advance customer segment, may provide service where required. Providing consistently excellent customer experience and encouraging customers to use additional channels where appropriate to ensure delivery of the proposition.

Undertakes all product sales except material risk products (where regulation permits) using EDRAS based sales process to discover customer needs. Providing referrals to both Wealth Sales and Branch Specialists based on customer needs.

Listed below are the outcomes performed by this role that directly align with key business goals. All performance should be in support of achieving thes...