Join Manulife as an Update Benefits Administrator, managing client eligibility and requests in a hybrid work environment. Utilize your customer service skills and assist clients effectively, ensuring a seamless experience. At AdminAdvantage Administration, your role is essential. By overseeing large clients and ensuring productive benefits administration, you will facilitate eligibility processes and collaborate with team members across Manulife. Embrace change as you address client inquiries and efficiently manage administrative tasks to support our mission of delivering outstanding service.

Key Responsibilities

• Administer plans for clients with complex benefits
• Process daily eligibility requests with precision
• Support clients through timely inbox follow-ups
• Resolve issues and collaborate with other teams
• Update project management tools accurately

Requirements

• Minimum 3 years in a customer servi...