Step into the Update Benefits Administrator role at Manulife, focusing on managing client benefits and eligibility in a hybrid work model. Engage with clients using your exceptional customer service abilities.
At AdminAdvantage Administration, you will play an integral role in facilitating benefits administration for large clients. Your task will include processing eligibility requests, providing answers to client inquiries, and ensuring seamless interactions. Collaborate with various teams to address any issues effectively and keep project management tools up to date.
Key Responsibilities:
• Manage complex benefit plans for diverse clients
• Accurately process daily eligibility requests
• Provide timely support through effective follow-ups
• Resolve client inquiries in collaboration with other teams
• Maintain accurate project management documentation
Requirements:
• 3+ years of experience in customer service roles
• Strong proficiency in MS applications<...