Factorial’s Small Accounts segment is the largest growth lever, and the Commando Team (Upsell) is the tip of the spear. This high‑velocity, high‑impact squad is dedicated to converting Account Management discoveries into closed revenue.
Key Responsibilities
- Team Leadership & Deal Closing
- Manage & Coach: Lead a squad of 7 AE Commando specialists across ES, FR, PT, DE, IT, and UK markets. Elevate their closing skills and multi‑product pitch.
- Optimize the Handoff Funnel: Ensure a seamless, high‑quality transition process from AM discovery to AE demo and close, eliminating friction points.
- Strategic Playbooks: Collaborate with the Head of SA P0–P2 and Head of P3–P4 on power pack design, product complexity classification, and discovery playbooks to maximize ARPU.
- Data Rigor & Pipeline Architecture
- Own the Metrics: Define, track, and report critical Commando perform...