Position Overview
β’ Greet customers when they arrive, offer them a menu, provide them with information on the food and beverages on the menu, and politely ask them if they want to order a meal.
β’ The POS system is used to accurately record orders after taking them.
Checks details and continues to welcome customers.
β’ Provides customers with information related to the price of the order and the time required for delivery or finalization.
β’ Dealing with customers professionally, and conducts additional sales such as fries, drinks and others.
β’ Provides effective support and guidance to customers by informing them of the necessary time and place of receipt of their request from the kitchen staff.
β’ Receives cash from customers, accurately prepares it, identifies counterfeit money, manages credit card transactions, and collects signed receipts.
β’ Handles customer complaints by listening attentively to them, providing clear answers and solutions.
β’ Ensures that there is a sufficient amount of...