Adecco is assisting a local client recruiting for Customer Service Rep opportunities in RIO RANCHO NM 87144. This is an excellent opportunity to join a winning culture and get your foot in the door known for its famous PCs, printers, and innovation If Customer Service Rep sounds like something you would be interested in, and you meet the qualifications listed below, apply now!

**Job Summary**

We are seeking an experienced Customer Service Specialist to manage customer service requests, handle escalations, and ensure timely case resolution. This role requires strong customer service, problem-solving, and case management skills, along with the ability to work independently and drive process improvements.

**Key Responsibilities**

Validate customer entitlement and accurately log, route, and manage customer cases.

Monitor service requests through completion while ensuring compliance with service standards.

Handle customer inquiries and e...