Dive into user-centered research with SkyPrep as a User Experience Researcher. This role emphasizes understanding customer workflows and motivations to drive product direction and innovation.
SkyPrep, a leading B2B SaaS company, is seeking a UX Researcher to uncover deep insights about customers and their needs. You will engage in user interviews, map journeys, and identify pain points to inform the product strategy. Collaborate closely with product, design, and engineering teams to ensure alignment with real user workflows and experiences.
Key Responsibilities:
• Conduct in-depth user interviews with customers
• Map end-to-end user journeys and real-world use cases
• Identify customer pain points and unmet needs
• Translate research findings into product recommendations
• Collaborate with cross-functional teams for product strategy
Requirements:
• 2+ years in UX Research or Product Research
• Strong qualitative research and interview skills
• Ability t...