SENIOR UX RESEARCHER - SC Clearance Required

💰500-600pd DOE

📍HYBRID/LONDON (2 days onsite)

👀 Must have active SC Clearance

👩🏻 💻Designing Services that protect National Security

The role

We’re looking for a Senior User Researcher who’s grounded in delivery, sharp on the detail, and confident in leading user research across public services.

This is not a “pure research” role sitting on the sidelines. You’ll be embedded in agile teams, shaping services from discovery through to live. That means asking the right questions, surfacing evidence, and keeping user needs front and centre - every sprint, every playback, every trade-off.

You’ll also help steer how research works across our team - coaching juniors, building capability, and making sure insight feeds strategy, not just validation.

What you'll be doing

• Leading end-to-end research across Discovery, Alph...