Overview

We are a leading furniture e-commerce company dedicated to providing high-quality home furnishings and exceptional customer experiences. As we continue to grow, we’re looking for a professional user expert to join our team!

Responsibilities

1. Conduct in-depth interviews with users in the European and American markets to uncover core needs and pain points related to furniture products (e.g., functionality, design, materials, pricing).
2. Design and execute qualitative research (e.g., one-on-one interviews, focus groups) and quantitative surveys (questionnaire design, data analysis), identifying user behavior patterns and market trends.
3. Collaborate with product, design, and marketing teams to translate user insights into actionable product optimization recommendations and market strategies.
4. Track trends in the European and American furniture industry, analyze competitors’ product strategies, and produce regular market res...