Our Client, a Consumer Products And Software Services company, is looking for a User Screening and Operations Specialist for their Cupertino, CA location.

 

Responsibilities:

• Operational Strategy & Excellence: Define, document, and continuously optimize global moderation and screening processes specifically tailored for online interpersonal safety, child safety, and illegal content.


• Policy Operationalization: Partner closely with Policy Leads to translate new policies into clear, actionable, and scalable operational plans, ensuring practical implementation across our moderation teams.


• Regulatory Compliance: Ensure operational processes meet stringent regulatory requirements globally, providing robust data readiness, supporting audits, and troubleshooting compliance-related issues.


• Performance & Metrics: Define, develop, and ensure the attainment of key performance indicators (KPIs) for user ...