The User Support Specialist employs excellent communication and customer service skills to collaborate with other teams in supporting student and faculty use of CCA’s technology infrastructure. This individual maintains all installations, implementations and uses of CCA owned desktop computers, peripherals, lab printers, and software used by students and faculty. This individual provides exceptional support to end-users for CCA hardware, student and faculty owned devices, and basic software use. Understands the necessity of clear, prompt and respectful communication with all constituents in a diverse, artistic community.

Please note that CCA is transitioning and working towards a wind down of operations with the 2027 academic year.