About the Role

 The Usher reports to the Box Office Supervisor and is responsible for providing prompt, friendly and efficient service to our guests, including seating guests in Ovation Hall, answering questions and other general inquiries.

Position Responsibilities

• Provide guests with a consistent level of friendly, impressive service that exceeds their expectations.


• Control admission to events by taking tickets to seat the guest, scanning tickets and checking proper credentials.


• Greet and direct guests to their seats and be responsive to their needs, questions, comments, and complaints.


• Occasionally assist in other areas such as removing portable chairs after some events, helping with clean up, double checking chair numbers, or assist at the Box Office.

Essential Functions

• Exposure to casino related environmental factors including but not lim...