Our brand, Lennor Metier Consulting, a DOLE-licensed headhunting and recruitment agency in the Philippines, is proud to partner with a global provider of revenue cycle management (RCM) and specialized clinical services for organizations in their search for a USRN Team Lead based in Ortigas.

Salary Range: up to ₱90,000.

Work Setup: Onsite

Shift Schedule: Night Shift (Mon-Fri, fixed weekends off)

Location: Ortigas

The role

We are looking for a dedicated and experienced USRN Team Lead to oversee a team of healthcare customer service representatives handling US-based accounts. The ideal candidate is an active USRN (New York license preferred) with ER or OR clinical experience and proven supervisory experience. This role focuses on team performance management, quality assurance, client compliance, and operational excellence in a customer service environment.

Your Responsibilities

• Lead, supervise, and support a t...