Job title: UX Designer

Role Type: Contract

Length: 5 months

Location: Birmingham (2 days per week)

Summary

Our client is looking for a UX Designer to help shape clear, accessible and user-friendly digital experiences across complex pensions and benefits journeys. You'll work closely with users, stakeholders and delivery teams to understand needs, simplify processes and turn insight into practical design solutions.

Responsibilities:

Plan and run user research, workshops and interviews to understand user needs, behaviours and pain points.
Map user journeys and identify opportunities to improve, simplify and streamline the experience.
Create wireframes, user flows and interactive prototypes to communicate and test design ideas.
Support future-state process design alongside Business Analysts, ensuring solutions are usable, practical and aligned to business goals.
Collaborate with Architects, Developers and delivery teams to ensur...