We are looking for UX Designer who is strong in both discovery and design execution. You will play a key role in shaping product direction—working from ambiguous problem spaces to define user needs, uncover insights, and translate them into meaningful, usable solutions. This role requires someone who is comfortable navigating complexity, engaging stakeholders, and delivering thoughtful designs that drive real-world outcomes.

• Lead discovery efforts: Plan and conduct user research (interviews, usability testing, field studies) to uncover user needs, behaviours, and pain points.
• Translate insights into product direction: Frame problem statements, define hypotheses, and translate findings into actionable product and design decisions.
• Design end-to-end experiences: Create user flows, wireframes, and high-fidelity designs for citizen- and enterprise-facing applications.
• Work through amb...