Roles & Responsibilities As a UX Designer in our team, you will drive design excellence and ensure the highest quality of user experience across our digital products. Your expertise will shape design solutions that meet user needs and business objectives, fostering a culture of collaboration and continuous improvement in design practices.
Your responsibilities include: - Drive the end-to-end product design process — from discovering the problems and proposing design solutions to delivering the final design and supporting the product launch.
- Conduct workshops and co‑creation sessions with business users and stakeholders, delve into business operations, and identify opportunities where technology can enhance service journeys. Connect the dots between business challenges, user needs, and technological advancements.
- Use qualitative and quantitative research methods including usability testing, A/B testing, user surveys, and in‑depth interv...