IPEX is one of the North American leading providers of advanced plastic piping systems. Our mission is to shape a better tomorrow by connecting people with water and energy.

We currently have an exciting opportunity as a UX Research Lead! This role is a hybrid position working out of our office in Oakville, ON 3 days a week.

Job Summary

The UX Research Lead is responsible for establishing and leading IPEX's UX Research function, ensuring customer and user insights are embedded throughout the innovation lifecycle—from opportunity assessment through product launch. The role provides strategic leadership to the UX Research team while serving as the organization's subject matter expert on research methodologies, enabling evidence-based product and portfolio decisions.

By combining advanced qualitative and quantitative research with strong people leadership, the UX Research Lead helps reduce product development risk, validate customer needs, optimize product usabi...