We are currently looking Service Design Lead for our UAE operations with the following terms & conditions.

Skills:

Proven experience in service design journey mapping service blueprinting and experience strategy.

Skilled in facilitation co-creation and stakeholder engagement.

Expertise in Figma Miro Adobe Creative Suite and prototyping tools.

Strong understanding of service design systems and frameworks.

Familiarity with Agile and cross-functional service development.

Experience conducting user research service prototyping and usability testing.

Experience:

8 years of experience in service design or related fields.

Experience leading complex cross-channel service projects from discovery to delivery.

Bachelors degree in Design Service Design HCI or a related field (Masters preferred).

Prior experience working in multinational and dynamic organizations.

Strong portfolio showcasing serv...