Enterprise System Support: Provide robust technical support, maintenance, and troubleshooting for vital enterprise systems,
including MSSQL databases, SAP, MES (Manufacturing Execution Systems), Lotus Notes, SCADA, and EDI platforms.
Software Development & Scripting: Develop, maintain, and debug internal tools, scripts, and applications utilizing Python and C#.
Operational Workload Management: Take over and effectively manage a designated portion of the current IT operational workload, ensuring smooth day-to-day business continuity.
Issue Resolution: Investigate root causes of recurring problems and accelerate the closure of long‑outstanding IT tickets and system bottlenecks.
System Optimization: Proactively monitor system health, implement performance tuning, and improve overall system stability and incident response capabilities.
Cross-Functional Collaboration: Work closely with other IT st...
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