Position Overview
Job Duties:
* Complete and maintain
* Oversight and coordination of route, and dispatch function
* Controlling the costs of operations
β’ Safety of employees, vehicles, and facilities through training, monitoring and enforcement of policies and procedures
β’ Security of cargo and terminal through training, monitoring, and enforcement of policies and procedures
β’ Investigating accidents and processing required paperwork
β’ Developing and maintaining customer service capabilities among all operations staff.
β’ Responding to customer inquiries and/or complaints
β’ Coordinating with sales, other branches and departments, District and corporate staff, other carriers, and vendors
β’ Controlling overtime hours. Monitoring employee vacation schedules. Maintaining effectiveness and efficiency of operational functions
β’ Short and ...