Responsibilities

• Provide L2 system support for Veeva Vaults
• Manage system users, roles, and permissions
• Provide advisory/consultant expertise and support
• Drive continuous improvements by staying on top of new functionality
• Serve as escalation point for issues and questions
• Responsible for troubleshooting and fixing system issues
• Evaluate the existing functionality and implement per business needs
• Ensure quality and adaptation
• Assist with creating reports and dashboards
• Make system configuration and routine changes
• Manage data loads (bulk upload of documents, users, metadata, fields on documents) and realignments (data mapping as part of configurations)
• Promote changes by utilizing package deployments and change controls
• Ensure Veeva environments are validated every release and every change

Required Experience

• Exper...