JOB DESCRIPTION Client Service Representative REPORTS TO:

• Lead Client Service Representatives, Team Development Manager, Assistant Manager, Hospital Administrator, or Owner(s) POSITION OVERVIEW The receptionist is the client's first contact when calling or visiting the practice and as such represents the professional image of the practice to callers and visitors.


• The receptionist answers telephones, greets clients, prepares patient files, receives and relays client correspondence, updates client financial records.
• The exceptional receptionist has the ability to diffuse negative client situations and foster client bonding.

Salary Range:

• $19 - $21 per hour depending upon experience POSITION REQUIREMENTS EDUCATION AND LICENSURE REQUIREMENTS High school diploma or equivalent.


• Customer Service background desirable but not required.
• Typing skills required.
• Some computer knowledge required...