The technician uses technical knowledge along with interpersonal skills to understand customer and product issues, and propose solutions and execute repairs. Tasks include field and in-house troubleshooting, diagnosis and repair of products. Follow departmental procedures and prepare all necessary reports and documentation. May provide customer support assistance.

Responsibilities

• Employee should expect to work and travel independently, follow all policies, and work with specific types of Toshiba's products.
• Employee will maintain profitability by submitting thorough and detailed reports and expenses in a timely manner. Employee must understand and adhere to the scope of work assigned.
• Employee`s key responsibilities focus on Toshiba`s standard products.
• Responsible for all customer interactions in the field to include customer specific reports, requests, and documentation regarding Toshiba's standard products.
• Emplo...