The Vice President, Business Systems & Transformation will be responsible for assessing, optimizing, and developing a long-term strategy for Lone Wolf’s business systems ecosystem across the entire customer lifecycle—from quote to cash. This executive-level role will evaluate current processes, technology platforms, integrations, and organizational capabilities to create a scalable roadmap that improves efficiency, customer experience, data integrity, and business performance.

The ideal candidate brings deep experience leading enterprise business systems transformations and has successfully aligned Sales, Customer Success, Support, Finance, Product, and Operations teams around a unified systems strategy.

Key Responsibilities

Business Systems Strategy

• Conduct a comprehensive assessment of the current business systems landscape, including CRM, Customer Success, Contact Center, Billing, ERP, and related platforms.
• Define and map th...