The Vice President Global Operating Model & Continuous Improvement is responsible for designing, implementing, evolving and optimizing the Operational global operating model for our Service business. The role ensures organizational alignment, process standardization, governance, and continuous improvement to enhance efficiency, quality, scalability, and customer value.
Responsibilities
Design, implement & evolve the Global Operating ModelOversee the development and execution of a unified global operating model that aligns organizational design, talent strategy, core processes, performance management, systems, and data governanceEnsure the new model is aligned with strategic business needs.Develop aligned and optimized global principles, standards, and policies.Direct global governance frameworks and clarify roles and responsibilities.Oversee audits of adherence across all regions and functions. Establishi...